This privacy policy governs your use of the "Anna teada" application created by Eesti Linnade ja Valdade Liit ("we" or "us"). The "Anna teada" app allows citizens to inform the municipal government about various problems on their territory.
The "Anna teada" app does not automatically collect any user information except for the user's IP address, which is used to diagnose and fix technical problems. We only gather the user's name, email, and phone number if the user decides to enter it in an input field. Providing name, email, or phone number is optional.
The information we collect is used to facilitate communication between users and the municipal government regarding the reported problems. If a user provides their name, email, or phone number, we may use that information to contact them for additional information about the reported problem or to provide updates on the problem's resolution.
We do not sell or rent your personal information to third parties. We may share your personal information with the municipal government to facilitate the resolution of the reported problem. We may also share your personal information if we are required to do so by law or if we believe that such action is necessary to comply with legal obligations or to protect our rights, property, or safety, or those of others.
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website or within the "Anna teada" app. If we make material changes to this policy, we will notify you here or by email.
If you have any questions or concerns about this privacy policy or the "Anna teada" app, please contact us at info@elvl.ee.